Terms of service

Terms of Service

1. General

These Terms of Service apply to all purchases made through the LONIX online store.

By placing an order, you confirm that you have read and accepted these Terms of Service and the applicable policies of our online store.

2. Products and Prices

We make every effort to ensure that product descriptions, images and prices are accurate. However, minor differences in colour or appearance may occur due to screen settings.

All prices shown in the online store are the prices applicable at the time of purchase. Any applicable delivery costs will be shown before the order is placed.

3. Orders and Contract

By placing an order, you submit an offer to purchase the selected products.

After receiving your order, you will receive an order confirmation by email. The purchase contract is concluded in accordance with the applicable legal requirements.

We reserve the right to refuse or cancel an order where there is a legitimate reason, such as an obvious pricing or technical error or lack of product availability.

4. Payment

Payment is made using the payment methods available at checkout.

The available payment methods and any applicable costs will be shown during the checkout process.

5. Delivery

We deliver to the countries and regions available at checkout.

Available delivery methods, delivery costs and estimated delivery times are shown before the order is placed.

6. Returns and Right of Withdrawal

Consumers have the statutory right of withdrawal where applicable.

Details regarding the 14-day right of withdrawal, return procedure, return shipping costs and refunds are set out in our Returns & Refunds Policy.

7. Statutory Warranty

Consumers are entitled to the statutory warranty rights provided by applicable law.

These statutory rights are not limited or excluded by these Terms of Service.

8. Limitation of Liability

We are liable in accordance with applicable law. Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is not permitted by law.

9. Changes to These Terms

We may update these Terms of Service when necessary, particularly where changes in our products, services or legal requirements make an update necessary.

The version applicable at the time of your order will apply to your purchase.

10. Applicable Law

These Terms of Service are governed by Austrian law, subject to any mandatory consumer protection provisions that apply to consumers in their country of residence.

11. Contact

For questions regarding orders, products or these Terms of Service, please use the contact options provided on our website.

LONIX